SiRON’s Managed IT services include server, desktop, infrastructure and proactive management as well as remote monitoring, disaster recovery and business continuity strategies. We provide onsite, offsite, as well as international support at a significant cost advantage to our clients here and abroad.

Our flexible management plan enables our clients to reduce costs, improve efficiency and productivity, while maintaining control over the strategic direction of their IT environment.

SiRON’s application and web management services comprise system maintenance as well as system improvements, through maintenance plans that identify and remove potential threats to overall system stability.

SiRON’s Managed IT Services provides your company with proactive 24x7x365 remote network monitoring of:

• Network Infrastructure
	• File, Print, and Mail Servers
	• IP Telephony Call Manager and Voice Mail servers
	• Routers, Switches, VPN Concentrators
	• Network Security Devices (Firewalls)
	• Daily backup verification
	• Weekly Anti-virus update verification
• Integrity of daily backups and anti-virus software
	• Quarterly backup testing
• Server resource monitoring
	• Hard Disk
	• Memory
	• Processor
• Detailed reporting including personalized analysis and recommendations
SiRON offers 3 levels of Support Agreements available at very competitive rates.
• Premium
	• Provides 24x7 daily unlimited support – 7 days per week
	• 2 hour guaranteed response time
	• Daily remote monitoring and management
	• Weekly detailed reports
• Platinum
	• 4 hour guaranteed response time
	• Weekly remote monitoring and management
	• Monthly detailed reports
• Plus
	• Provides 8 hours of daily unlimited support between the hours of 9am and 5pm - Monday to Friday
	• 8 hour guaranteed response time
	• Monthly remote monitoring and management
	• Quarterly detailed reports
By taking advantage of our Managed IT Services and leveraging our global delivery capabilities, our clients gain benefits such as: • Reduction in maintenance, support and enhancement costs. • Reduced system down time. • Reallocation of equipment and services to optimize usage. • Performance level agreements based on price, quality, productivity and service guarantees.